These general conditions govern access to the Website's e-commerce checkout and the use of its services and content, including, but not limited to, images, software, text, trademarks, logos, color combinations, structures, and designs.

Anyone who accesses and/or uses the Site assumes the status of "User" and, upon first access or use, fully accepts these terms and conditions. These terms and conditions apply regardless of the General Terms and Conditions of Sale that govern any purchases of products in the online catalog.

Acceptance of these Terms is required to continue browsing and using the Site's services and content. Failure to accept them will result in your access and use of the Site.

ARTICLE 1: THE PORTAL
Access to the lemusegioielli.com website is free.
The lemusegioielli.com website is managed by:

Brusidue srl

Via Paolo Lomazzo 58

20154 Milan Italy

VAT number 07587590154

Share capital € 21,000 - REA MI 1170842

Brusidue Srl assumes no responsibility for any damages, direct or indirect, resulting from use of the website. The Portal and its contents may be modified or replaced without notice.

For any information or request, please contact: lemuseshoponline@gmail.com

ARTICLE 2: ONLINE PRIVACY PROTECTION
All data provided by the User when accessing or using the website will be processed in compliance with the "Online Privacy Protection" regulations, which can be consulted on the Privacy Policy page, to which express reference is made and which the User fully accepts.

ARTICLE 3: USER OBLIGATIONS
The User undertakes not to transmit, disseminate, send, communicate or store information or materials that:

• are protected by copyright or contain trade secrets;
• are obscene, defamatory, threatening, harassing, abusive, libelous, or sexually explicit;
• constitute unsolicited messages, advertisements, solicitations, surveys, or chain letters;
• contain viruses, malware, Trojan horses, worms, time bombs, or other harmful elements intended to compromise, intercept, or misuse data, information, systems, or infrastructure of Brusidue Srl, its affiliates, or third parties.
  
  

Furthermore, you agree not to:

• register as a Customer by intentionally providing false or incomplete information;
• allow third parties to use your username or password after registration;
• delete or modify materials or information of other users or Brusidue Srl;
• collect or obtain personal data of third parties, including email addresses, without the explicit consent of the owner;
• access confidential data on the site or violate security systems;
• unreasonably or disproportionately burden the Site's systems through practices such as "flooding," "spamming," "mailbombing," or "crashing";
• use any device, software, or other instrument to compromise or attempt to compromise the proper functioning of the Site;
• decipher, decompile, disassemble or attempt to reverse engineer any of the Site's software;
• use automated mechanisms (such as spiders or robots) to navigate or search the site without using authorized search engines.
  
  

Any unlawful conduct or violation of these provisions will be prosecuted through the appropriate courts.

ARTICLE 4: COPYRIGHT AND INDUSTRIAL DIRECTIVES
All copyrights in the content of this website, including but not limited to text, graphics, photographs, images, and user interface, as well as their selection, coordination, and organization, are the exclusive property of Brusidue Srl, its affiliates, or any third-party licensors. Nothing contained on the site grants the user any license or right to use the content or any intellectual property rights owned by Brusidue Srl or third parties.

The contents of the site are intended exclusively for the personal and private use of users and customers. Any unauthorized commercial use is expressly prohibited.Users are free to view, print, copy, and save the contents of the site on their own device or other physical media, provided that they do so under their own responsibility, for exclusively personal purposes, and in full compliance with applicable copyright protection laws.

Some images on this site may have been provided directly by suppliers of certain products not manufactured by Brusidue Srl. These images were provided voluntarily by their respective suppliers for use by Brusidue Srl within its e-commerce site. Under no circumstances does such use imply a claim by Brusidue Srl to ownership of these images, which remain the property of their respective authors or suppliers.

All rights to trademarks, product names, trade names, logos, packaging, and designs of Brusidue Srl's products or services, its affiliates, or third parties—whether registered or not—are the property of their respective owners. Any unauthorized use that may violate these rights is prohibited, in accordance with national and international intellectual property laws.

ARTICLE 5: HYPERLINKS
The site may contain hyperlinks to third-party websites. Brusidue Srl assumes no responsibility for the content, services, or any other information on such external sites. Furthermore, it does not guarantee their technical availability, reliability, or compliance with applicable regulations.

The inclusion of a link on this site does not imply any affiliation, association, merger, or participation of Brusidue Srl with the owners or content of the linked sites. Access to such sites is at the user's own risk.

ARTICLE 6: TERM AND MODIFICATION OF THESE CONDITIONS
Brusidue Srl reserves the right to modify these General Terms of Access and Use at any time and without notice. The changes will be effective immediately upon their publication on the site and will remain valid until further revisions.

ARTICLE 7: APPLICABLE LEGISLATION
The relationship between Brusidue srl and the User is governed by Italian law.

General terms and conditions of sale

These General Conditions of Sale (hereinafter, the “General Conditions”) govern the relationship between Brusidue Srl, with registered office in Via Paolo Lomazzo 58, 20154 Milan, Italy – VAT number 07587590154, Share Capital €21,000, REA MI 1170842 (hereinafter, "Le Muse") – and any person who makes online purchases on the website www.lemusegioielli.com (hereinafter, the “Customer”).

By making a purchase, the Customer declares that he has read, understood and accepted the General Conditions, as published on the Le Muse website.

Le Muse reserves the right to unilaterally modify these General Conditions by updating them directly on the website www.lemusegioielli.com. The changes will take effect from the date of publication and will apply to subsequent purchases.

These General Conditions govern purchases made on the website www.lemusegioielli.com in compliance with current legislation, in particular the Consumer Code (Legislative Decree no. 206/2005), as amended by Legislative Decree no. 21/2014, and Legislative Decree no. 70/2003 regarding e-commerce.

Object of the contract

In accordance with these General Conditions, Le Muse sells to the Customer, who purchases remotely, the products indicated and offered for sale on the website www.lemusegioielli.com. The purchase contract is concluded exclusively electronically, via the Internet, by accessing the address www.lemusegioielli.com.

The products are sold with the features described on the website indicated above. The images on the site are for illustrative purposes only and represent Le Muse as accurately as possible. However, slight chromatic or aesthetic variations from the actual product may occur, due exclusively to the photographic reproduction processes or the characteristics of the device used for viewing.

Any such differences in color, shape, or aesthetic details cannot constitute grounds for dispute or complaint by the Customer.

Acceptance of the general conditions of sale

By placing a purchase order through the website www.lemusegioielli.com , the Customer declares that he has read, understood and fully accepted these General Conditions, undertaking to respect them in his relations with Le Muse.

These General Conditions automatically apply to all purchases made by the Customer through the website www.lemusegioielli.com and will remain valid indefinitely, subject to any changes published on the website.

How to purchase

The Customer purchases the product under the conditions and at the price indicated in the relevant descriptive and technical sheets available online. The purchase contract between the Customer and Le Muse is considered concluded when the order is correctly processed and fulfilled, or upon delivery of the product to the address indicated by the Customer, provided that:

• Le Muse has received confirmation of authorization to pay the total amount due;
• Le Muse has verified and confirmed the availability of the product.
  
  

The order placed by the Customer becomes binding on Le Muse only when these conditions are met. Le Muse is not responsible for any data transmission network malfunctions attributable to the service provider. The purchase order will be archived on the site's systems for the time necessary to manage and process it.

Before processing the order, Le Muse will send the Customer an email confirming receipt of the order, containing:

• A summary of the essential characteristics of the products purchased,
• The total price detail,
• The payment method chosen by the Customer.
  
  

The Customer is required to carefully check the content of the communication and to promptly report any errors or omissions by sending a communication to: lemuseshoponline@gmail.com

Prices and payment terms

All product prices listed on the website www.lemusegioielli.com are expressed in euros (€) and include VAT, but do not include any additional costs for services requested by the Customer, such as shipping costs, which will be calculated separately.

Product prices are subject to change at any time at Le Muse's discretion. However, for each order, the price indicated at the time of confirmation on the website and reported in the confirmation email sent to the Customer will apply.

Payment Methods

The Customer can make the payment by choosing one of the following methods:

• PayPal
• Credit card
• Klarna

Le Muse is not responsible for any illicit or fraudulent use of credit cards or other payment methods by third parties. During the purchase process, Le Muse never has access to the customer's credit card details, as they are transmitted directly to the banking service provider via a secure and protected connection.

Delivery of products

The ordered products will be delivered according to the method chosen by the Customer from those available and indicated on the website at the time the order is placed.

The purchased products are shipped in specially designed packaging to ensure their safety and integrity during transport.

The order, accompanied by the relevant invoice, will be delivered by courier to the address specified by the customer during online purchase. Estimated delivery times vary between 2 and 20 business days, depending on the product and the size and color variations.

For credit card payments, delivery times may vary due to administrative checks.

The delivery times indicated are not to be considered binding or essential for the execution of the contract. The Customer may request termination of the contract only after 40 days from order confirmation and after granting Le Muse an additional 15 days for delivery.

The Customer will be able to track the shipment on the courier's website, using the references provided by Le Muse via email.

Upon delivery, the Customer is required to promptly verify, and in any case within 14 days, that the order received includes all and only the purchased products. Any defects or discrepancies must be reported in writing to Le Muse; if no communication is received within the established deadline, the products will be deemed accepted.

Upon delivery, the Customer must also check that:
(a) the number of packages received corresponds to that indicated in the consignment note;
(b) the packaging is intact and free from damage, tampering or signs of alteration, including the sealing materials.

Any damage to the packaging or discrepancies in the number of packages must be reported immediately, including a written inspection reservation on the courier's proof of delivery. Once the receipt has been signed, no complaints regarding the external condition of the delivered products will be accepted.

Le Muse cannot be held responsible for delays or non-delivery due to force majeure, including but not limited to war, strikes, national or local emergencies, transport infrastructure failures, internet disruptions, or extraordinary natural events such as earthquakes.

Product Availability

Product availability refers to the time the Customer places the order, but should be considered indicative. This is because:

(a) products may be purchased by other Customers before the order is confirmed, due to the simultaneous presence of multiple users on the site;

(b) IT anomalies may occur that incorrectly make a product purchasable when it is actually unavailable.

Even after Le Muse sends the order confirmation email, there may be times when the merchandise is unavailable. In this case, the order will be modified by eliminating the unavailable product, and the customer will be promptly notified via email. The notification will include the methods and timeframe for any refunds already paid.

Complaints

For any complaints or requests for clarification, the Customer can contact Le Muse via email at:

lemuseshoponline@gmail.com

You will receive a response within three business days of your request.

If the Customer finds any defects or lack of conformity in the purchased product, Le Muse will arrange for the free collection of the item and, after verifying the manufacturing defect, replacement and/or repair, covering the return shipping costs. Replacement or repair will only be carried out if the product has not been worn, used, or damaged for reasons other than a manufacturing defect.

If, following inspection, no defects are found, Le Muse will contact the Customer to provide a repair and/or replacement estimate. Repairs will be carried out only with the Customer's written approval. In this case, shipping costs will be borne by the Customer.

Repair and/or replacement will be carried out only after payment of the repair and shipping costs. If the Customer requests the return of the product without repair or replacement, the shipping costs will still be borne by the Customer.

In the absence of communication from the Customer, Le Muse will not be responsible for items in storage for a period exceeding three months.

Returns and refunds

Any Customer who, for any reason, is not satisfied with their purchase has the right to withdraw from the contract without penalty and without having to specify the reason, within 14 days of receiving the product.

To make a return, the customer must send a request via email to Le Muse customer service, who will provide return instructions. The returned product must be returned in its original packaging, accompanied by the warranty certificate.

Shipping costs for returning the product are the responsibility of the Customer.

In the event of a return, Le Muse will refund the full amount paid by the customer within 30 days of receiving the returned goods. The refund will be made using the same payment method used for the purchase.

Le Muse will not be responsible for returned products that are lost, stolen, or damaged in transit and will not issue refunds or compensation in such cases.

The right of withdrawal does not apply to purchases of custom-made or personalized goods.

Returns that do not meet the above conditions will not be accepted or refunded. Furthermore, only returns for purchases made directly on www.lemusegioielli.com will be accepted.

Returned goods must be sent to the following address:

LeMuse Jewelry Showroom
Via Castel Morrone 23
20129 Milan

Industrial and intellectual property law

All content on the website www.lemusegioielli.com, including its selection, organization, and site design, is the exclusive property of Le Muse and is protected by applicable intellectual property and copyright laws.

Modifying, copying, reproducing, distributing, transmitting, or broadcasting any content on the site without prior authorization is strictly prohibited.

The use of images or content on the site for commercial purposes is prohibited. Any use for profit or financial exploitation by users is expressly prohibited.

Origin of Products

Our shop offers both handcrafted jewelry and select products from other manufacturers. Jewelry can be made from a variety of materials (18kt gold, 14kt gold, 9kt gold, 925 silver, brass, bronze, or other metal alloys), which are detailed in the product description. Each item is carefully selected to ensure quality and uniqueness. If you have any questions about the origin of a specific product or the materials it is made of, please contact us before purchasing.

Various
The invalidity or ineffectiveness of individual provisions of these General Conditions does not affect the validity of the remaining provisions.

Applicable law and competent court
This agreement is governed by Italian law. Any dispute arising between the parties regarding the interpretation, application, and/or execution of these Terms and Conditions will be subject to the exclusive jurisdiction of the Court of Milan.